We have built a

WORLD-CLASS
SERVICES MANAGEMENT PLATFORM

We create deeper digital relationships for our clients with Knetik’s platform and personnel.

INNOVATION BUILT WITH THE RIGHT FOUNDATION

Our technologists are empowered with Knetik's platform technology.

KNETIK PLATFORM

Monetize physical, digital, and virtual goods or services.

Need to increase customer spend? Want to create customized subscription packages? Seeking a way to bundle physical and digital products?

If your current e-commerce solution is stifling your growth, we can help.

Knetik’s Monetization Module provides a deep set of features to maximize your customer’s spend. Click below to see how.

PROFESSIONAL SERVICES

Building a new digital experience can be daunting. Understanding the right business drivers is just the first step. Defining the product, identifying the right metrics, wire-framing the correct UI/UX and creating the user engagement plan are just a few of the ways Knetik's team can help. With decades of experience from every US-based consultant, we bring credible and diverse expertise to our clients. Our consulting services can be used to launch, redefine, or audit digital services.

Monetization

Monetize physical, digital, and virtual goods or services.

Need to increase customer spend? Want to create customized subscription packages? Seeking a way to bundle physical and digital products?

If your current e-commerce solution is stifling your growth, we can help.

Knetik’s Monetization Module provides a deep set of features to maximize your customer’s spend. Click below to see how.

Features

Core Capabilites

  • Physical & digital fulfillment
  • Multi-storefront capabilities
  • Multi-currency
  • Segment-based SKUs
  • Multi-vendor support

Differentiators

  • Physical, digital, and virtual entitlement
  • Bundles
  • Subscriptions
  • Video, audio, e-book fulfillment
  • Rich custom rule set (e.g. consumable & expirable digital goods)
  • Vouchers/Coupons
  • Virtual currency(ies)

Use Cases

  • Subscriptions
  • Product Bundling
  • Fulfillment
  • Entitlement
  • Over the Top (OTT) Deployment
  • Transmedia Storytelling

Use case example:

  • Challenge

    Create customized monthly subscriptions

  • Objective

    Different subscription terms based on time, payments, products, or users

  • Solution

    The Knetik platform gives you an unlimited number of subscription plans to create based with over 10 different built-in parameters. Get creative.

Overview

Increase LTV and customer retention.

Want to extend the lifespan of your best customers? Want to convert a customer from disengaged to a brand champion? Need to improve the usability of your mobile app? Looking for ways to increase dwell time on your website?

With Knetik’s Engagement Module, our clients receive a rich toolset built for social engagement, loyalty, gamification, and marketing automation. To see how we can help your business click below.

Features

Core Capabilites

  • Awards/ Badging
  • Tiered rewards engine
  • Email, SMS, & push notification capabilities
  • Integration capabilities into 3rd party solutions
  • Community
  • User Profiles

Differentiators

  • Marketing automation for retention
  • Advanced cross-selling capabilities (built on data correlation, targeting & user profiles)
  • Customizable and dynamic reward structures
  • Advanced white-label full social capabilities
  • Activity and news feed
  • Gamification modules
  • Establishment of groups, tribes, & cohorts

Use Cases

  • Marketing Automation
  • Social Engagement
  • Loyalty
  • Trivia
  • Training

Overview

Increase LTV and customer retention.

Want to extend the lifespan of your best customers? Want to convert a customer from disengaged to a brand champion? Need to improve the usability of your mobile app? Looking for ways to increase dwell time on your website?

With Knetik’s Engagement Module, our clients receive a rich toolset built for social engagement, loyalty, gamification, and marketing automation. To see how we can help your business click below.

Features

Core Capabilites

  • Awards/ Badging
  • Tiered rewards engine
  • Email, SMS, & push notification capabilities
  • Integration capabilities into 3rd party solutions
  • Community
  • User Profiles

Differentiators

  • Marketing automation for retention
  • Advanced cross-selling capabilities (built on data correlation, targeting & user profiles)
  • Customizable and dynamic reward structures
  • Advanced white-label full social capabilities
  • Activity and news feed
  • Gamification modules
  • Establishment of groups, tribes, & cohorts

Use Cases

  • Marketing Automation
  • Social Engagement
  • Loyalty
  • Trivia
  • Training

Overview

Understand your customer segments, experience, and challenges

Congratulations! You’ve built up a large user base and your product is very popular.

Now the hard questions come. What challenges are certain segments of customers facing? How can you better serve your top customers?

Knetik’s Business Intelligence (BI) Module provides a range of capabilities including A/B Testing, Multi-Variate Dynamic Tuning, cohort segmentation, and deep insight into user behavior. Stop guessing what’s taking place with your users and their customer experience. Let the data show you.

Features

Core Capabilites

  • Data Visualization
  • Customized Dashboards
  • Cohort Analysis
  • GUI-Based Query builder

Differentiators

  • App optimization with A/B Testing
  • Customized multi-variable tuning parameters
  • Unlimited custom query builder
  • Queries on real-time user behavior data
  • Ingest, correlate and query multiple data sources (e.g. offline, out-of-order and 3rd party data)

Use Cases

  • App optimization with A/B Testing
  • Cohort Analysis
  • Customized multi-variable tuning parameters
  • Custom query builder

Overview

Rely on a turn key or single-function back-end.

Building anything great requires a sturdy foundation. As you build vivid front-end digital experiences for your customers, make sure your back-end is deep enough to meet the needs you haven’t considered yet.

The Knetik Platform is the underlying layer of all our business modules. It has over 20 pre-built API integrations and has developer environments for staging and production.

Avoid the urge to build everything yourself. It’s taken us years to get this far, we’re sure you’ll be impressed.

Features

Core Capabilites

  • Cloud, Hybrid, Dedicated Deployment
  • Complete SDKs (C#, Unity, Java, PHP)
  • Documented RESTFUL APIs

Differentiators

  • Developer environments for Staging & Production
  • Over 20 Enterprise Integrated Partners including (e.g. Amazon, Zendesk, Mailchimp)
  • Fully white labeled offering
  • Advanced Business Rule Engine
  • Optional Professional Services for Integration
  • Human support

Use Cases

  • Single Sign On (SSO)
  • Integrated User & Games Storage
  • Stand-Alone Modules
  • Turn-key back-end

Overview

Building a new digital experience can be daunting. Understanding the right business drivers is just the first step. Defining the product, identifying the right metrics, wire-framing the correct UI/UX and creating the user engagement plan are just a few of the ways Knetik's team can help. With decades of experience from every US-based consultant, we bring credible and diverse expertise to our clients. Our consulting services can be used to launch, redefine, or audit digital services.

Features

  • Free discovery & needs assessment session for qualified applicants.
  • 10+ year expertise per consultant in developing web, app, or game experiences.
  • Defined scope of work for execution hand-over to internal or 3rd party team.
  • Engagement periods ranging from 1 to 3 month periods.

Use Cases

  • Product definition
  • Design & wire-framing of web or app experience
  • Scope development
  • RFP content prepration
  • Gamification consultation

Overview

Knetik Labs' platform comes with dozens of pre-built integrations making it easy to launch. However, should additional software engineering be required we are happy to provide front-end development and integration support. When time to market counts and resources are constrained, our software design and engineering team are a great option. We can supplement or serve as a stand-alone engineering team for clients using our platform.

Features

  • Early stakeholder involvement in planning and feature design
  • Agile and Lean Methodology employed
  • Sprint development cycles with monthly releases
  • Iterative development process with feedback loop from stakeholders
  • US-based resources
  • Assigned Project Manager

Use Cases

  • Systems integration to the Knetik Labs platform
  • Customized web or app development leveraging Knetik Labs' back-end
  • Storefront development for physical and digital goods
  • Transmedia project implementation
  • New concept design and development

THE KNETIK PLATFORM BY THE NUMBERS

We think big. If you do too, our platform can accommodate your size and scale.

By the Numbers

THE KNETIK SOLUTION

The Knetik Platform is the engine that provides the management of your online media services

  • TEAMROCK

    TEAMROCK

    TeamRock is the world’s foremost authority on rock and metal. TeamRock uses the Knetik Platform to provide gamification across all of its brands to drive loyalty and retention. In addition, Knetik also operates a gaming service with branded trivia, and social games, as well as a full ecommerce store. Find more at teamrock.com

    SCOPE

    PC Portal | iPAD | iPhone | Android | STB

    IMPACT

    Launched in 2014 as the premier rock-music brand in the digital age.

    “The Knetik Platform has enabled TeamRock to enhance the LTV of it’s customers, with a 6x increase to dwell time and engagement through innovative engagement strategies.”
    – Jimmy Docherty, Chief Commercial Director, TeamRock

OUR CUSTOMERS

OUR OFFICES

At Knetik we go by many names: innovators, developers, nerds. But you’ll know us as the guys who put ideas into motion

ORLANDO

1180 Harwood Ave, Suite 1000
Altamonte Springs, FL 32714

407-792-0400
407-792-0408

hello@knetiklabs.com

CHICAGO

2 N. La Salle, Suite 1400
Chicago, IL 60602

407-792-0400
407-792-0408

hello@knetiklabs.com

San Francisco

Opening in 2015

NEW YORK

Opening in 2015

WE MAXIMIZE CUSTOMER RELATIONSHIPS.